Microsoft Dynamics CRM

 

CRM (Customer Relationship Management) is a system of monitoring and maintaining the relationship of the consumer, data, sale. CRM systems and compatible applications to help businesses easily organize and track customer information, all in one place.

 

Microsoft Dynamics CRM is a business application that helps you track all customer interactions and your data. With Dynamics CRM, you can easily share customer information with all its employees, through various channels. Everyone in the company will have a full picture of what customers want and need.

Dynamics CRM is easy to work with the program that was now proficient use: Simple Integration with Outlook makes managing contact information easily, Email campaigns can be automated and Excel spreadsheets can be uploaded without losing formatting; schedule management with personal assistant Cortana, support the use of customer data to gain insight.

 

Customer relationship management (CRM)

Customer management solutions are created to streamline business functions and increase profits in the sale, marketing, customer service. CRM solutions are diverse platforms where to store all the important data to develop and retain customer relationships. Imagine the customer communications are not synthesized and sort order, leading to the omission of information, which means you have to create opportunities for your competitors. Without a focused program to log and track interactions with customers, your business will be leaving behind compared to other competitors in the market.

What CRM solution?

CRM tools focused customer information, interactive marketing automation, providing business information, and facilitate communications to increase productivity. CRM tracking product opportunities to your sales force is pursuing, analyze data, and provide services to help customers better.

Solution customer relationship management enables customers to communicate with businesses becomes easier. Operating a successful business is not a simple task. When marketing campaigns, analyze the data, meetings, customer care, and more are all done at once, you need something stronger than a series of individual applications. CRM solutions will bring all that functionalities in one place.

If you would like to learn more about Microsoft Dynamics CRM or would like to book a demo, please contact info@atsolutions.com.vn

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